Case Study
Designing trust for invisible systems
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Aligning BoldHealth’s Vision with User-Centric Solutions
BoldHealth, a leader in telehealth, needed a platform overhaul to better serve patients and providers. Through workshops and user interviews, we uncovered critical pain points, identified growth opportunities, and built a roadmap for an intuitive and scalable digital experience.
Client
BoldHealth
Industry
Health & Wellness
Year
2022
Services
Product Design, Interaction Design, Animation
About Project
Content
About Project
Content
About Project
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hours of research and design iterations
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patient retention improvement within three months
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satisfaction rate among healthcare providers
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integrations with major telehealth tools like EHR systems